Ātra un vienkārša auto noma katram ceļojumam

The person working there is of questionable mental state. Very arrogant for no reason, absolutely no chance of having your questions answered. Contradicts himself, says it's up to the rental broker to decide whether debit cards are accepted. To get our money back we had to communicate with the broker (rentalcars.com), who told us to go back to the office so we could have a call over the speaker. When I came back to the office and mentioned a refund he quickly got angry, basically kicked me out, locked the office and disappeared. During this time other customers came and left. As a customer I've never been treated so bad because I'm never confrontational when solving issues. On the other hand when I called Toprent's central office they were reasonable in answering my questions.Avoid this place like the plague. 4 hours and 70 EUR wasted. Show less

Arrived at Kaunas after booking car rental through booking.com only to be told i had to pay an extra £100 deposit as i did not have a credit card. Was then told inhad tontake their insurance out at €20 per day. I was told the deposit would be refunded after a month. Waited a month, no refund. Called them at least 6 times over a number of days. Different agents answered. One palmed me off to another and nearly 2 months on still no refund, accepted that ive lost out. Very disappointed and upset Show less

Jei norit likti be automobilio mažiau nei 24 valandas prieš - rinktinės juos:)Labai nusivyliau TOPRENT paslaugomis ir aptarnavimu. Penktadienį rezervavau automobilį, gavau patvirtinimą, o šeštadienį sulaukiau skambučio, kad savaitgalį atsiėmimas iš Kauno stoties negalimas. Man buvo pasiūlyta atsiimti automobilį Kauno oro uoste. Paaiškinau, kad man tai netinka, tačiau siūliau sumokėti papildomai, jei automobilis būtų pristatytas į mano nurodytą vietą, tačiau vadybininkė atsisakė bet kokio kompromiso.Paprašius kompensuoti kelionės išlaidas arba pritaikyti nuolaidą užsakymui, vadybininkė pažadėjo perskambinti, tačiau taip ir nesulaukiau atsakymo. Po 3,5 val. gavau laišką į el. paštą su pranešimu, kad rezervacija atšaukta.Labai nuvylė neprofesionalus požiūris ir atsakomybės vengimas. Ne tik neišsprendė problemos, bet ir sugadino savaitgalio planus. Nerekomenduoju. Show less

Never book with these guys. Told me via phone that I could pay the depoid with debid card. Ones there it wasnt possible. To rent the car they told me to take the most expensive insurance pack (100 euro or so) and after I could do the deposid by depid card. Now more then a month later I am still waiting to get the deposid back. But they always have other excuses. Very bad company. Also unfriendely and slow workers at the pick up. Show less

Gotta be careful what extras you're paying for as they may lie and overcharge you. Promise you free certain service and a big tank of cheap fuel, but when receipt is received via email much later, just to find out there was no free services and fuel tank they sold is actually small. Show less